Terms and Conditions
📜 Terms of Service – RootHug
Welcome to RootHug!
By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.
1. ✅ Acceptance of Terms
By using this website, you agree to follow all the terms, conditions, and policies mentioned here. If you do not agree, please do not use our website or services.
2. 🛍️ Products & Services
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All products listed on RootHug are subject to availability.
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We reserve the right to modify or discontinue any product or service without notice.
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Prices for products may change without notice.
3. 🧾 Orders & Payment
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You agree to provide accurate and up-to-date information when placing an order.
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We accept UPI, Credit/Debit Cards, Net Banking, and COD (where applicable).
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Orders may be canceled if payment is not successful or if incorrect information is provided.
4. 🚚 Shipping & Delivery
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Orders are processed within 1–2 business days.
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Delivery times are estimated and may vary due to external factors.
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See our full Shipping Policy for more details.
5. 🔁 Returns & Refunds
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Due to hygiene and safety reasons, we do not accept returns once the seal is opened.
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If your package is damaged or incorrect, take an unboxing video without breaking the seal and contact us immediately at 9998170449.
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Full details are available in our Return & Refund Policy.
6. 🔒 Privacy & Data
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Your privacy is important to us. We only collect necessary personal data and never sell it to third parties.
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See our Privacy Policy for how we handle your information.
7. 🚫 Prohibited Use
You are not allowed to:
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Use the website for any illegal or unauthorized purpose.
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Copy, duplicate, sell, or exploit any content or product without written permission from RootHug.
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Transmit viruses, spam, or malicious code.
8. ⚖️ Limitation of Liability
We are not responsible for any direct or indirect damages caused by the use or misuse of our products or website.
9. 🛠️ Modifications to Terms
We reserve the right to update or change these Terms of Service at any time. It is your responsibility to review them periodically.
10. 📞 Contact Us
If you have any questions or concerns about our Terms of Service, feel free to reach out:
📧 Email: rootofhug@gmail.com
📞 Phone/WhatsApp: 9998170449
📱 Instagram: @roothug.shop
🕘 Business Hours: Monday to Saturday, 10 AM to 7 PM